OIL SERVICE CONTRACT

 FOR RESIDENTIAL HEATING SYSTEM

  This service contract covers all routine service and maintenance of your residential oil fired furnace or boiler. In addition this contract covers all service calls related to a complete mechanical system failure after regular business hours. You will have peace of mind knowing that your system is operating up to its maximum efficiency.

 ANNUAL COST $210.00

 

*ANNUAL TUNE-UP INCLUDES:

 

·        Perform complete safety inspection

·        Test all safety controls and visually inspect wiring

·        Check ignition system and flame sensing cad cell components

·        Vacuum heating appliance and smoke pipe as needed

·        Lubricate motors and bearing assemblies as needed

·        Tune up and adjust burner for maximum efficiency

·        Change filter, nozzle and pump screen

·        Complete combustion efficiency test

 

*Monitor products are excluded from this offer

 

PARTS INCLUDED IN SERVICE CONTRACT:

 Air Filter                                                              Valves

Internal boiler aquastat                                   Nozzles

Blower motor (up to ¾ hp)                              Primary control

Burner motor (inducer)                                    Igniters

Burners                                                               Oil filter

Electrodes                                                          Pump Screen

Emergency service switch                              T87 thermostat

Fan and limit switches                                    Thermal switch

Flame detection cad cells                               Internal 24 v transformers                    

Venting pressure switches                             Oil pump/coupling

 

EXCLUSIONS FROM SERVICE CONTRACT

Boiler sections and combustion chambers                Heat exchanger and  combustion chambers

Distribution systems (baseboard, radiators                Ductwork and zone controls

            radiant floor systems & controls)                        Humidifiers

Steam system components                                            Blower housing and cage

Indirect fired water heaters                                              Tankless coils and gaskets

Air conditioning equipment                                              Frozen pipes

Resizing oil lines due to system changes                    Handling and removal of asbestos

Power venters and vent dampers                                   Venting components, all materials

Wood or coal add-on units                                               Condensate pumps

Anti- freeze                                                                           Specialty controls

OPTIONAL WATER PARS PLAN - ANNUAL COST $100.00

BOILER WATER PARTS: This plan can be added to a basic plan covering the boiler. This plan includes all additional electrical parts not covered under the basic plan above and can only be added if the basic contract is purchased. The same terms and conditions apply to this optional plan, as listed above.

* WATER PLAN INCLUDES

Standard 1/25^th hp circulator                Flow check
Transformer                                             Expansion tanks
Low water cutoff                                      Zone control valve
Domestic back flow preventer              Pressure reducing valve
Domestic water feeder                          External Aquastat
Boiler relief valve                                     Domestic relief valve
Flange gaskets                                        Air vents (hi-vent)

                                              

TERMS AND CONDITIONS

 

• Valley Gas & Oil Company reserves the right to inspect and approve all heating equipment and systems to be covered. The agreement will only provide coverage for heating systems that are properly installed according to state and local codes. This agreement does not cover parts and labor associated with the upgrading of the heating equipment or system to meet new changes in the codes.
• Service calls after 5PM weekdays, or on weekends and holidays, because of a complete mechanical failure resulting in NO HEAT, will be covered under this plan. All other calls deemed necessary by the customer during these hours will be billed at current labor rates.
• Valley Gas & Oil Company’s service plan is available to all customers that purchase their entire year’s oil from us with an automatic delivery account. This agreement will automatically terminate with out refund if the customer fails to maintain an automatic delivery account, if the customer terminates their account with Valley Gas & Oil Company, or if anyone other than a Valley Gas & Oil Company employee renders service to the heating equipment. This agreement may also be terminated by the Company with out refund if the customer’s payment’s on their accounts become delinquent.
• This service contract is not transferable with the sale of a property and it may require a re-inspection with the new owner.
• Payment for this service contract is due with in thirty (30) days of the invoice date. If payment is not received with in thirty days, the service contract shall be terminated, with all service work performed re-billed at current rates for parts, taxes and labor.
• This agreement will remain in effect for one year from date of the invoice and will automatically renew at the Company’s prevailing rates at the time of renewal on a year to year basis unless either party gives at least five days prior written notice of termination. A refund for a plan already renewed may be issued up to 30 days after the renewal date provided no service has been performed as part of that renewal. No refunds will be issued after 30 days past the issue date or renewal date. 
• Valley Gas & Oil Company shall not be held responsible for parts, components and materials that are discontinued, obsolete and unavailable.
• This plan covers the central heating system warm air furnace or hotwater boiler and the manufacturers components installed at the factory. Any external parts or components that are field installed are not covered by this contract. A separate hot water contract may be purchased to cover these parts on a hot water heating system.
• This plan only covers a single boiler or warm air furnace, up to the maximum firing rate of 200,000 BTU’S.
• Any time in excess of two hours for the initial tune-up on a boiler or furnace will be billed at labor rates in effect at that time.
• This agreement does not include, and the customer will be charged separately for service required as a result of the customer’s failure to replace fuses, reset circuit breakers, set thermostats correctly, or turn on the emergency service switch.
• Valley Gas & Oil Company reserves the right to determine whether to replace or repair equipment that has failed. When equipment is replaced, it is the Company’s intention to use a comparable model. Replacement parts are subject to any manufacturer’s warranty and any warranties implied by law. The company makes no express warranties regarding replacement parts.
• This agreement does not cover A) parts or labor required as a result of abnormal conditions such as water damage, fire, flood, freezing, hurricane, ice damage, power interruptions and power voltage problems, or other acts of nature, insufficient fuel when an account is not on automatic delivery or payments for fuel are in arrears. B) General plumbing, piping or hot water coil, household wiring, commercial heating equipment, venting issues due to build up of snow or ice causing system performance issues. C) Environmental damage, arising out of any leakage from any oil lines, oil tanks or any other part of the oil system. The company shall not be responsible for any consequential damage or loss. In no event shall the Company’s liability exceed refund of the service plan payments received by the Company in the previous 12 months.